ตำแหน่งงาน

ชนิดงาน : Customer service

• Coordinate with customers regarding shipping plans and arrival notices (Air/Sea).

• Manage logistics timelines for each channel and prepare related licenses or documents.

• Follow up on delivery processes to ensure timely cargo arrivals with agents and consignees.

• Send pre-notice and pre-alert to customers.

• Coordinate with partners, shipping agents, freight forwarders, and other stakeholders.

• Ensure excellent customer service and handle daily operations efficiently.

• Resolve day-to-day issues and coordinate with shippers and consignees.

• Handle bookings with agents for shipment carriers or airlines.

• Manage and follow up on all import shipment processes.

• Track and monitor cargo, update status, and report discrepancies to customers (local and overseas).

• Prepare operation and weekly reports.

• Maintain strong customer relationships by responding to inquiries and documenting actions.

• Male or Female, age not more than 35 years old.

• Bachelor’s degree in a related field.

• Experience in freight forwarding, logistics, or a related field is an advantage.

• Strong communication skills in Korean and English, both spoken and written.

• Ability to work well under pressure and manage multiple tasks effectively.

• Good personality, teamwork attitude, and service-minded approach.

• Experience in customer coordination or international logistics preferred.

• Provident Fund

• Annual Bonus (based on company performance)

• Group Insurance

• Social Security

• Uniform provided

• Salary adjustment (based on performance)

• Overtime (for applicable departments)

• Attendance Allowance

• Annual Leave and Personal Leave

• Fuel and Mobile Allowance (for applicable positions)