ตำแหน่งงาน

Service Manager / GM / EV Service Station / Automotive / EV / Ladkrabang (W)

9 มกราคม 2024

Service Manager / GM / EV Service Station / Automotive / EV

  1. Good customer relations ability
  2. Personnel management ability
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ชนิดงาน :

เงินเดือน :
Job Description

● To manage and operate the Service Department.

● To ensure that quality service at a reasonable cost is offered to customers while maintaining a profitable operation.

● Establish financial and operational objectives, and prepare monthly forecasts.

● Control the performance quality of the department. (Daily operating control, efficiency and productivity control, warranty report, telephone survey)

● Establish job descriptions and keep up to date.

● Select and train key personnel.

● Evaluate the performance of employees, based on job descriptions and departmental objectives.

● Outline training programs for the Service Department and coordinate dealership technical training, such as product knowledge courses for the Sales Department.

● Handle difficult customer complaints.

● Determine the need for new tools and equipment and arrange the purchase of such materials.

● Cooperate with the Distributor Service Manager to follow Hyundai service policies.

● Disseminate technical information referring to Technical Service Bulletins from Hyundai.

● Attend training that the distributor provides for Service Managers, such as Service Academy or New Model Service Training.

Job Requirement
  1. Good customer relations ability
  2. Personnel management ability
  3. Ability to plan and control
  4. Product knowledge
  5. Administrative skills
  6. Merchandising and promotion expertise
  7. Bachelor’s Degree or equivalent experience
  8. Master’s Degree is preferred.
  9. Supervise and manage department.
Job Benefit

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Service Manager / GM / EV Service Station / Automotive / EV / Ladkrabang (W)
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